Privacy Policy

1. Information We Collect

When you use Ebakx, we collect personal information necessary to deliver our services, process orders, and improve your shopping experience.

• Account Info: Name, email address, phone number, and password credentials.
• Shipping & Billing: Delivery addresses, billing information, and order recipient details.
• Payment Data: Payment processor tokens (payment card info is processed securely via Stripe).
• Usage & Device Data: IP address, browser type, device details, and interaction metrics.

2. How We Use Your Information

Your information is strictly used for legitimate business purposes:

• Processing, fulfilling, and tracking your marketplace orders.
• Providing customer support and order notifications.
• Preventing fraud, unauthorized transactions, and security risks.
• Improving platform performance, UI design, and personalized recommendations.

3. Data Protection & Security

We implement industry-standard 256-bit SSL encryption and strict administrative security controls. We never sell your personal data to third parties or data brokers.

4. Contact Us Regarding Privacy

If you have any questions or wish to exercise your data access or deletion rights under GDPR/CCPA, please contact our Privacy Officer at:

Email: privacy@ebakx.com